Help centre
Quick answers about orders, delivery, returns and your Rebel Threads account.
Orders
Open Track order and enter your order number with the phone number used at checkout. Signed-in shoppers can also see every order under My account → Orders.
Yes, until it ships. Open the order in My account → Orders and choose Cancel order. Prepaid amounts are refunded to the original payment method.
Not online yet. Write to support@rebelthreads.example before the order ships and we will try to update it.
Delivery
Most orders arrive in 3–6 working days.
Delivery is free on orders above ₹999. Smaller orders have a ₹79 delivery fee.
Yes, with a ₹49 handling fee. UPI, cards and net banking have no extra charge.
Returns & refunds
You can return or exchange most items within 15 days of delivery, unworn with tags attached.
Once the return passes a quality check, refunds reach the original payment method in 5–7 working days. Cash on delivery orders are refunded by bank transfer.
Account & payments
You sign in with your mobile number and a one-time code at checkout, so your orders and addresses are saved for next time.
This is a demo store: no real payment is taken and card details are never stored.
Still need help?
Our team is available Mon–Sat, 10 AM – 7 PM IST.